Level 2 Certificate in Digital and IT User Skills

Ready to take your digital skills to the next level? The Level 2 Certificate in Digital and IT User Skills is our most advanced course, designed for learners who are confident with digital tools and want to deepen their knowledge for further education, career development, or more complex digital tasks in the workplace. This is a year-long qualification that builds on everything learned in our Advanced Microsoft course.

Throughout the course, you’ll gain in-depth experience with Microsoft Word, PowerPoint, Excel, and Access, as well as explore the digital skills valued in modern workplaces. By the end of the course, you will be able to: • Use advanced Word techniques, including mail merge and templates • Create dynamic PowerPoint presentations with animations, media, and design tools • Work confidently in Excel with complex formulas, functions, charts, and automation (e.g. Macros) • Design, build, and manage databases using Microsoft Access • Plan and reflect on your career development in the digital sector through the Digital Career Development module This course combines practical IT projects with real-world application, helping you build a professional digital portfolio.

This is a portfolio-based qualification. You will work on structured tasks across multiple modules, with support and feedback throughout. There are no final exams, but your work must meet the criteria of the qualification through consistent evidence of applied digital skills. You’ll also take part in career-focused activities to help you set goals and explore how digital skills are used in a wide range of industries.

This course is suitable for learners who have: • Completed our Microsoft Skills – Advanced course, or have equivalent experience • Strong skills in Microsoft Word, PowerPoint, and Excel • A basic understanding of Microsoft Access • At least Level 1 English • The ability to commit to a year-long programme

After completing this course, you’ll have the advanced digital skills needed to move into: • Further study in areas like Business Admin, IT, or Accountancy • Employment or career development in digitally focused roles • Higher education, training, or apprenticeships This qualification helps learners meet the growing demand for confident, capable digital users across all sectors.